Shipping Policy
Shipping & Delivery
Candelier is an independent London-based candle studio specialising in hand-poured candles crafted from repurposed luxury bottles.
Every order is carefully prepared by hand, and while we aim to dispatch orders as quickly as possible, slight delays may occasionally occur during busy periods or seasonal launches.
United Kingdom Shipping
Orders are typically dispatched within 1–2 working days.
Standard UK Delivery
- Estimated delivery time: 3–4 working days
- Sent via Royal Mail Tracked 48
Please allow additional time during seasonal or high-demand periods.
Next Day UK Delivery
For orders placed before 12pm (GMT), next working day delivery is available.
- Orders placed after 12pm will be dispatched the following working day
- Orders placed on Fridays will be dispatched on Monday
- Sent via Royal Mail Tracked 24
While next day delivery is highly reliable, delivery times are not guaranteed.
Guernsey, Ireland & Northern Ireland
Orders are shipped via Royal Mail International Standard.
Estimated delivery time:
-
5–10 working days after dispatch
International Shipping
We currently ship to selected countries across Europe.
International orders are shipped via Royal Mail International Standard.
Estimated delivery time:
- 5–20 working days after dispatch
Please note:
- We currently do not offer express international shipping
- Delivery times may vary depending on customs processing and local postal services
Customs & Import Fees
International customers are responsible for any customs duties, import taxes, or handling fees that may be applied by local authorities.
These charges are not included in the product or shipping price and must be paid by the customer where applicable.
Questions
If you have any questions regarding shipping or your order, please contact:
We’re always happy to help.